Supporting our Customers

Keeping Our Promise as Trusted Partners

We work hard to keep our promise as trusted partners who, through our commitment to innovation, clinical education, and training via the Dentsply Sirona Academy, empower our customers to provide the best possible care to their patients.

Dentsply Sirona Academy

Dentsply Sirona has one of the largest, most comprehensive clinical education programs in the dental industry. Our program helps further our mission of empowering dental professionals and students with the up-to-date knowledge and skills they need to advance themselves and their practices. Through training programs, courses, resources, and self-directed learning – online and at 55 training facilities, dental academies, and showrooms – we promote intellectual curiosity, ambition, and drive for the highest standards of dental treatment quality and safety.

Our comprehensive Dentsply Sirona clinical education program, supported by leading clinical experts and organizations, brought nearly 300,000 oral health professionals together in 2021 through training courses, webinars, and live lectures.

The DS Academy is not a place – it is a service supported by leading clinical experts that combines a mixture of in-person and online offerings and includes an on-demand clinical education course library. In 2021, the library offered 275 courses (up from 175 in 2020). We have 55 educational facilities in 33 countries across seven regional commercial organizations. We are proud to be providing both experienced and young professionals with the latest industry education, insights and expertise. We provided 7,687 training courses through our DS Academy in 2021, with more than 281,000 people participating.

Our academy in Charlotte, North Carolina is a multi-purpose education center that includes seven training rooms, a video-conferencing meeting room and four clinical training rooms for hands-on education. It also includes a chairside CAD/CAM milling room, a laboratory milling room, a live-patient operatory, product showcases from Dentsply Sirona‘s 10 product groups, and a 293-person auditorium.

We founded the Dentsply Sirona Academy in Bensheim, Germany in 1998 and it has become a central hub that is known for its innovative training programs and state of the art education center. This academy offers a comprehensive, modular qualification program designed for dentists, specialist retailers and service technicians.

Located in Mississauga, Ontario, our new academy in Canada opened in July 2021. The academy features an education center with a live operatory, an 80-seat auditorium, 20-seat simulation lab, an inLab showroom, three training rooms, two video conference rooms, one clinical training room for hands-on education, and a chairside CAD/CAM milling room. The facility also includes a showroom that displays the complete Dentsply Sirona integrated experience.

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Recent Customer Events

DS World Las Vegas 

In 2021 we were able to host Dentsply Sirona World (“DS World”), our annual convention widely known as the ultimate dental experience, in Las Vegas as an in-person and virtual event – the first time the conference has been hosted in a hybrid format. More than 7,000 in person and online participants attended and had the opportunity to network with fellow professionals, as well as access to nearly 120 expert speakers across a wide range of dental topics, individualized learning tracks on Dentsply Sirona’s latest connected technologies, and health and wellness activities. Virtual and in-person attendees were also able to earn continuing education credits, with a total of 159.5 scheduled hours of high-quality clinical education offered across the weekend’s activities.

We hosted DS World again 2022 and launched our new Sustainability Curriculum which gives dental professionals access to interactive modules that explains why the industry needs to embed sustainable practices alongside clear practical steps for how to work more sustainably. The curriculum will also link to third party industry materials including the FDI World Dental Federation’s Sustainability Pledge and participants can receive CE credits for completing the course.

Increasing opportunities for students and graduates

A fundamental part of our overarching commitment to clinical education is supporting, upskilling, and empowering the next generation of dental leaders – both students and those at the beginning of their careers.

Germany

Dentsply Sirona has supported an apprenticeship program in Bensheim, Germany since 1962 and a total of 1,965 apprentices and corporate students have participated in the program.21 As of September 2021, we were supporting 33 active trainees, three of which completed their full training in January 2022 and a further nine successfully completed their training early in June 2022. From September 2022 we expect to welcome 16 new trainees:

  • 7 mechatronics technicians
  • 5 industrial mechanics
  • 1 IT specialist
  • 3 warehouse logistics specialist

U.S.

Dentsply Sirona is committed to increasing DE&I within the dental industry and providing opportunities to encourage the next generation to consider dentistry as a career option. Last year, we provided a US$100,000 contribution to North Carolina Agricultural and Technical State University (“N.C. A&T”) to fund scholarships with the goal of encouraging more students towards science, technology, engineering and math (“STEM”) careers. Additionally, we established a new partnership with Tuskegee University awarding scholarships totaling US$10,000 to students in STEM or similar degree programs.

Contest and Awards

SCADA Awards

Dentsply Sirona also continued its tradition of celebrating the next generation of dental professionals with the 62nd annual Student Competition for Advancing Dental Research and its Application Awards (“SCADA”) program in 2021. All US dental schools were invited to nominate a student to participate in the research competition in one of two categories: Clinical Science and Public Health Research or Basic and Translational Science. Each student submitted an abstract for review, as well as a complete portfolio that an international panel of judges evaluated. 46 student clinicians submitted projects and six award winners were selected. Dentsply Sirona sponsored 12 student research competitions in 12 countries, and five of the student winners were honored during an awards program. They hailed from Hokkaido University in Japan, Kyung Hee University in South Korea, the University of Hong Kong, Taipei Medical University, and Chiang Mai University in Thailand.

Global Clinical Case Contest (GCCC)

Dentsply Sirona continues to honor excellent treatment results by dentistry students with our Global Clinical Case Contest (“GCCC”). An international panel of judges selects the three best contributions towards clinically challenging case studies. The 2021 - 2022 competition attracted 520 students from 73 dental schools. In all, more than 5,670 students from dental schools worldwide have participated over the years.

Women in Dentistry

At Dentsply Sirona, we’re committed to engaging the most talented experts and KOLs in support of innovation and clinical education. Currently, about 1 in 5 experts employed by Dentsply Sirona are female, and we’ve created several female-focused Key Opinion Leader (KOL) development programs, including the Smart Integration Award and the Female Speaker Development Program, as well as a KOL database of our female talent.

Looking to the future, we’ll continue seeking input from female dental professionals to guide our innovation efforts and help us develop case studies, testimonials, and on-demand educational content for the Dentsply Sirona Academy.

First to 50

Dentsply Sirona’s Global Women Speaker Development Program

Dentsply Sirona established the FirstTo50 program for our women KOLs because we believe we have a corporate role and responsibility to support representation of women in dentistry.

This program is one way we support the way educational programs and events are presented by balancing the representation of females that best reflect our collective dental community.

To understand how the FirstTo50 program has benefitted past participants please listen to testimonials.

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