Customer Support

We offer CE credits for live courses, webinars, and OnDemand courses. After meeting our course requirements, you’ll receive a certificate by email or as a hardcopy during a live course.

To sign up for a course, you’ll need to enroll here.

To receive CE credits for a webinar, you must submit a course evaluation survey at the end of the webinar. We may not have received your survey response.

The survey link is emailed to students after the webinar has ended. After completing and submitting the survey, you’ll receive your certificate immediately by email.

Please check your spam folder if you haven’t received your certificate, or contact our Customer Service team for help at 1-800-263-1437.

To receive CE credits for an OnDemand course, you must complete a quiz at the end of the course. We may not have received your quiz submission, or you did not pass the quiz.

Once you’ve submitted your quiz, you’ll receive an email from the OnDemand course to inform you that the course is completed. However, you will not receive an email to confirm whether you’ve passed the quiz.

You may retake the quiz if you didn't pass the first time. The CE certificate will be sent to you by email approximately 2 business days after successful completion of the OnDemand course.

If you haven’t received your certificate after 2 business days, please check your spam folder or contact our Customer Service team for help at 1-800-263-1437.