How Dentsply Sirona Works Closely With Its Stakeholders
Collaboration is key to achieving our mission to transform dentistry, improve oral health globally, and create healthy smiles. It’s also a critical part of executing our sustainability strategy. Actively engaging with our stakeholders keeps us accountable and ensures we are constantly pushing ourselves and others to strive for better.
Engaging With Our Stakeholders Across Our Three Sustainability Pillars
Healthy Planet
- Engagement on environmental goals
- Involvement in FDI partnership to promote sustainability in dentistry amongst practitioners, patients and throughout the supply chain
- Increased sustainability awareness via customer newsletters and direct communication with commercial, clinical, marketing teams
- Clinical Education, resources and expertise sharing, including the launch of a new curriculum
Healthy Smiles
- Engagement on social goals
- Clinical research and studies
- Awards for promising dental students
- Enhanced our Women in Dentistry programme through the Smart Integration Award, Dentsply Sirona First to 50 programme and the Dentsply Sirona Key Opinion Leader (“KOL”) programme
- Clinical Education, resources and expertise sharing
- Increased awareness via customer newsletters and direct communication with commercial, clinical, marketing teams
Healthy Business
- Clinical trials standards development and data sharing and post-market clinical studies
- Instructions for Use are supported by standardised validation and digital communication processes
- Clinical Education, resources and expertise sharing
- Increased awareness via customer newsletters and direct communication with commercial, clinical, marketing teams
- Privacy Policy
- Marketing to Professionals Code of Conduct
- Ethical Customer Interaction Policy
- Business partner code of conduct
- Post-market clinical studies
- Customer service and complaint handling
- Cybersecurity programme to protect customer data
Healthy Planet
- Engagement on environmental opportunities to achieve our goals
- Employee participation in environmental initiatives
- Increasing awareness around our environmental performance
- BEYOND launch communication programme and assets including newsletters, Yammer posts, video content, digital posters, train the trainer presentations and intranet content
- Launched new employee benefit of one paid day off/ year for community service and environment support for all permanent non-hourly employees
Healthy Smiles
- Engagement on social goals
- Employee resource groups (ERGs)
- Global employee health, safety, and wellness programmes
- Employee awards and recognition
- BEYOND launch communication assets including newsletters, Yammer posts, video content and intranet content
- Ongoing DE&I training and awareness
- On demand LinkedIn learning training offered globally
- Global mentoring programme
- Leadership development and the emerging talent programmes
- Employee lifecycle and engagement surveys to gauge and respond to employee sentiment Launched new employee benefit of one paid day off / year for community service and environment support for all permanent non-hourly employees
- Roll out of the culture programme and development of our Vision, Purpose & Mission, Values and Operating Principles
Healthy Business
- Employee Health and Safety Frontline Leadership training at all sites, fostering a culture of Employee Health and Safety excellence
- Implemented Humantech expert Ergonomics solution, achieving a 92% reduction in ergonomic injuries in 2021 vs. 2019
- Ethics and compliance hotline
- Employee training on governance topics including:
- Workplace safety
- Code of ethics and business conduct
- Data privacy and security
- Business gifts and entertainment
- Hotline whistleblower system
- Anti-corruption and anti-bribery
- Anti-harassment
Healthy Planet
- Improved environmental data management platform and environmental data quality
- Working to improve the environment where we operate
Healthy Smiles
- Local community volunteerism and donation programmes
- Smile Train partnership to advance the future of cleft care
- Launch of DS Global Community Engagement Policy
- Launch of Volunteer Time Off programme to increase employee volunteerism for community service
Healthy Business
- Compliance with local laws and regulations
Healthy Planet
- Active co-founder of the FDI World Dental Federation Sustainability in Dentistry Initiative alongside Colgate, Procter & Gamble, GSK and TePe to create the Sustainability in Dentistry programme
Healthy Smiles
- Engagement on social goals
- Connecting with new and existing partners to establish and launch new meaningful projects, such as the Smile Train, Dentsply Sirona and the FDI World Dental Federation programme to create global digital standards for cleft treatment
- Joined the Platform for Better Oral Health in Europe (in the beginning of 2022) as a corporate partner to expand our engagement for better oral health and healthy smiles
Healthy Business
- Member of numerous advisory Boards for partner organisations including the University of Pennsylvania Dental Medicine Board of Overseers, American Dental Association Science and Research Institute Board of Directors, American College of Dentists, Dental Trade Alliance
Healthy Planet
- Created patient education material through the FDI World Dental Federation partnership which outlines how to make more sustainable choices as a dental patient
Healthy Smiles
- Provision of educational resources for patients
- Sustainability communications programmes rolled out in partnership with the FDI World Dental Federation to increase awareness around the importance of sustainability
- Educational Infographics and videos developed together with the FDI World Dental Federation
- Product Donations that increase access to oral care, by offering free treatment and oral products to underserved communities
- Patient Advocacy Groups
- Remote and connected care programmes
Healthy Business
- Customer service and complaint handling
- Member of numerous advisory boards for partner organisations including the Advisory Board of the Harvard School of Dental Medicine Initiative to Integrate Oral Health and
Healthy Planet
- Engagement on environmental goals
- ESG disclosures (Sustainability Accounting Standards Board (SASB) - and Task Force for Climate-related Financial Disclosures (TCFD) -aligned)
- Communications on CDP climate survey
- Transparent communication and engagement on climate risk and DS’ sustainability strategy through digital hub and regular updates
Healthy Smiles
- Engagement on social goals
- Engagement on labour practices, human rights, and inclusion and diversity
- Annual updates on Board and ESG committee composition diversity
- Quarterly calls and other regular engagements about product pipeline, acquisitions, growth etc.
Healthy Business
- Regular engagements about environmental, social, and governance issues
- Code of Ethics and Business Conduct
- Regular briefings to the Board on the cybersecurity programme
Healthy Planet
- Engagement on environmental goals
- Sustainability commitment reinforced and Scope 3 emission training led at the annual Global Supplier Forum
Healthy Smiles
- Engagement on social goals
- Business partner code of conduct to ensure expectations with suppliers are mutually met
- Modern Slavery Acts
- Supplier quality agreements
- Regular supplier audits
Healthy Business
- Code of Ethics and Business Conduct
- International trade compliance policy
- International Trade and Customs Compliance Policy
- Training on anti-corruption and anti-bribery, export compliance, anti-trust and competition law, privacy and data protection
- Cybersecurity programme to ensure supplier information integrity
- Product safety programme
- Hosted Supplier Forum
Healthy Planet
- Engagement on environmental goals
- Ensuring the Corporate Environmental Health & Safety Management System is aligned with frameworks including ISO 14001, ISO 45001, ISO 50001
Healthy Smiles
- Engagement on social goals
- Disclosure of diversity figures
- Participation in public-private partnerships that increase access to care among communities
Healthy Business
- Maintaining updated cybersecurity policies and standards aligned with cyber control frameworks including ISO 27001, COBIT, NIST
- Certifying facilities as appropriate to ISO 13485, EU MDD, EU MDR, OHSAS 18001, or ISO 45001 and complying with FDA QSR 820, as well as other international regulations
- Disclosure of:
- Political involvement
- Total amount of monetary losses as a result of legal proceedings associated with corruption and bribery
Learn More About Our Sustainability Pillars
Explore Our Sustainability
