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To find answers to frequently asked questions about returns, select a topic below:
As a result of Border Controls into mainland UK and Northern Ireland, our airfreight couriers may experience delays. Therefore, any timed or Next Day services for Implants product orders and DS Loyalty Points based product orders cannot be guaranteed. Please allow a minimum of 5 working days from placing an order to receiving it.
Services into the Republic of Ireland are not affected.
You can check the status of your Dentsply Sirona direct orders e.g. Implant products, whether made online or through our Customer Service Team. You can also access a shipment tracking link which takes you to the UPS carrier site.
CLICK HERE to Check or Track your order.
You can even re-order products from an existing or previous order direct from this Order Shipment and Tracking area. You will need to be logged in to the website in order to use this function.
For delivery and invoicing information on distributor supplied product orders, please contact the relevant distributor’s Customer Service Team.