To find answers to frequently asked questions about our available products, how to search or filter, and more, select a topic below:
At this time online ordering through DentsplySirona.com is available on the Implant, Preventive, Restorative and Endodontic product ranges. Implants products are available direct from Dentsply Sirona whilst the other products are dental distributor supplied.
We do feature a range of items in the Shop from our Orthodontics, Prosthetics and Lab materials catalogues, though this is for information only. For more information on how to order these products please call Customer Service at tel:+44 (0)1932-837-344.
For dental equipment and digital technologies, these items can be ordered though our equipment dealer network. To request a consultation or demo with one o four equipment or product specialists, please click here.
To order online, you need a DentsplySirona.com account. Once your account is verified, you may place online orders.
To learn how to register an account, click here.
Currently, the bill is only sent to your email address and in paper format in the package of your order. You cannot download the invoice in PDF format on the website, but you can see the order details in your account. You can see the details of each past order if you click on the order number in your account and order history.
Prices can only be seen once you have registered on the site and/or logged in to your account.
Dental implants prices are individual to the customer, whilst Preventive, Restorative and Endodontics consumables products are shown as RRP prices. Final invoice prices will be confirmed by your nominated dental distributor.
If a price is still not available once you have registered, a Call button will be displayed. This may indicate that this product is from a part of our catalogue that is not available to purchase and is for information only. For more information on how to order these products please call Customer Service at tel:+44 (0)1932-837-344.
You can use the search functionality in shop by entering a product name, product category, SKU number or brand name.
The search bar automatically displays product suggestions based on the name or brand entered. Results are dynamically showing the more you add to the search term.
If you don’t know the product name or number, you can simply search for the product category (e.g., drills or precision drill). You will then see all products belonging to that searched term.
If you know your old product number, you can enter it in the search bar. The search results will return the new corresponding product number.
If you cannot find your desired product, our search results will provide suggestions in the dropdown. To find an exact match, click on the magnifying glass to see all results.
To refine your search, you can use the filters on the page's left side, such as filter by procedure. Click on the dropdown to see the filter options.
You can remove a filter by unchecking the box or clicking the 'X' symbol next to the filter selected.
If you don't know what product you are looking for, hover over Shop in the navigation system and search for a specific category or brand. You will receive an overview of your chosen category or brand and can use the filters to restrict the results.
After selecting the desired product variant on the product detail page, you can add it to your favourites by clicking the button next to the quantity selector above the Add to Cart button.
You can find your favourites in your account, or you can use the Quick Links dropdown.
We offer to pre-fill the favourites with your most purchased products. Fill out the form here to agree.
To place a quick order, click on your name in the upper right corner and select “Quick Orders” in the dropdown.
Enter the SKU in the search bar and click Enter to search the entire product catalogue. Once you have found the desired product, you can choose the amount and add it to the cart.
To import an Excel sheet with your products and the amounts, enter the article number in a column and the amount in a separate column. After you choose your file to upload (in xls or xlsx format only), you need to specify the columns in the quick order table in which the product information and the amount lines are included. For example, if you entered the products (article numbers) in the first column, enter “A” in the Products field. If you entered the amounts in the second column, enter “B” in the Amount field. If your Excel file has article names in the third column, the Text field is optional.
Enter desired products and quantities separated by spaces or pipes ("|"). The products you selected will show up in the My Cart section and you can proceed to checkout immediately.
You can use the quick link under the name dropdown, or you can also find the quick order functionality under My Account.
You can find your last orders in the Order History section. It can be accessed from your account or Quick Links.
For Implants product orders, please contact our Customer Service team on tel:+44 (0)1932-837-344 to request Tracking information for your shipping provider.
For delivery and invoicing information on distributor supplied product orders, please contact the relevant distributor’s Customer Service Team.