Elevating Your Practice Part I: The New Patient Experience, Team Excellence, & Digital Dentistry

On-Demand

Dentist

Practice Management

Digital Dentistry & CBCT

Management & Productivity

Patient Experience

Foundational

Description
Resources

Course Description

Have you noticed that patients are losing their interest in caring about their oral health? Have you thought about offering a better experience to them so they can feel motivated to prioritize their well-being? 

Three keys to this puzzle lie with the new patient experience, dental team excellence, and leveraging digital dentistry to support oral health outcomes and case acceptance. In this course, leading dental professionals will guide you on a journey toward elevating your dental practice and encouraging patients to visit your office.

Learning Objectives:

Upon completion of this course, learners should be able to:

• Identify the ten key questions you should ask to help improve patient experience and treatment results  

• Implement these ten questions into your patient conversations  

• Assess several examples of team management for implementation in your own practice  

• Describe how an enhanced team experience and improved staff retention can support better patient experiences 

• Summarize how digital dentistry solutions and techniques can improve/expand in-practice services offered to the patient

AGD PACE Subject Code: 550 Practice Management and Human Relations

Original Release Date: 6.9.2023 Re-evaluation Date: 6.9.2026

This course is intended for dental professionals or students with a basic understanding of dental terminology, practice, and proficiency.

Speaker Disclosure

Dentsply Sirona compensates speakers for the production and delivery of course content. Speakers are not compensated for additional viewings of recorded materials. Any additional speaker disclosures and/or commercial bias will be disclosed by speaker at the start of their course presentation.

CE Verification Letter Delivery

Once you have completed your on demand course you will receive an AGD PACE CE verification letter in a separate email approximately 2 business days after the course completion. Saturdays and Sundays are not considered business days. If you have not received your CE verification letter after 2 business days, please contact the course coordinator indicated in the course description on DentsplySirona.com. Please allow further processing time for in-person and live webinar courses.

Inquiries Related to This Course

If you have any questions related to this course or you experience technical problems, please contact the course coordinator indicated in the course description on the right.

Dentsply Sirona is designated as a Nationally Approved AGD PACE provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or any other applicable regulatory authority, or AGD endorsement. The current term of approval extends from 1/1/2023 - 12/31/2026. Provider ID 208218