Festive office opening hours information

Our office will be closed from 1:00 PM on Tuesday, 24th December 2024 and will reopen at 8:30 AM on Thursday, 2nd January 2025.  During this period, online orders will continue to be processed as usual (excluding public bank holidays).  Please ensure that your practice will be open to accept deliveries when placing your orders.
 

If your orders are placed through a dental dealer (for consumable products), these will be transmitted and processed as usual by your preferred dealer, subject to their business operating hours.

For any questions or assistance, please contact us at:

Email: customerserviceuk@dentsplysirona.com

 

Tel: 01932 838343

The UK&I Customer Care office will close at 5:00 PM on Friday, 20th December 2024 and will reopen at 8:30 AM on Tuesday, 6th January 2025. Online orders will continue to be processed as usual during this period (excluding public bank holidays). Please ensure your practice is open to accept deliveries when placing orders.

 

For urgent support, our Level II Customer Care team will be available on the following dates:

24th December (until 1:00 PM)

27th & 30th December

2nd & 3rd January


You can reach them at: suresmile-europe-customercare@dentsplysirona.com

 

For any other questions or assistance, please contact us at:

Email: customerserviceuk@dentsplysirona.com
Tel: 01932 838323

 

Best Wishes and Season Greetings.

Need to contact customer service or have a question for tech support?

Call: +44 (0) 1453 793190, Mon-Fri, 08:30-16:00​
E-mail: uk-service@dentsplysirona.com
For Cavitron Support Hub, click here  

Call: +44 (0)1932 838 338 Mon-Fri 9:00am-4:30pm​
E-mail: SubscribeandSaveUK@dentsplysirona.com

The Digital Support Specialists are here to support customers with equipment trouble-shooting and post-installation needs relating to Imaging, Digital Impression (Primescan / Omnicam) and CAD/CAM equipment and supporting software.​

Phone: +44 (0)1453 793190​

E-mail: uk-dssupport@dentsplysirona.com

Please try to troubleshoot your issue on the Customer Support Portal by logging into your DS Core account. If this proves unsuccessful, please contact us.​

Call: 01932 837300 (8.30am-5pm Monday to Friday)​

Email: UK-TechnicalSupport@dentsplysirona.com

For Essix plastics, Retainer Brite, IPR products and aligner accessories.​

ORTHOCARE - Call: +44 (0)1274 533233 / Info@orthocare.co.uk

WRIGHTS - Call: +44 (0)800 668899 / info@wright-cottrell.co.uk

DMI - Call: +353 21602 0544 / info@dmi.ie

For medical information enquiries outside of office hours, please contact the Medical Information Helpline on +44 (0)7792 158436.

Please fill out the form below for any general enquiries. To book a consultation, schedule a product demo, or get additional information about our products, visit us here.

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