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Service and Repair
To find answers to frequently asked questions about returns, select a topic below:
Dentsply Sirona has the only ‘Dentsply Sirona Accredited’ dental equipment service centre in the UK. Our team of highly trained engineers are experts in servicing, repair and spare parts and can often resolve an equipment issue over the telephone. For more information or call +44 (0)1453 793190 or e-mail: UK-Service@dentsplysirona.com
For servicing enquiries on Dentsply Sirona Treatment Centres, CAD-CAM and Imaging equipment, please contact the dental equipment dealer through which you originally purchased the item to arrange on-site servicing or repair.
The Digital Support Specialists are here to support customers with equipment trouble-shooting and post-installation needs relating to Imaging, Digital Impression (Primescan / Omnicam) and CAD/CAM equipment and supporting software.
Phone: +44 (0)1453 793190
E-mail: uk-dssupport@dentsplysirona.com
Please try to troubleshoot your issue on the Customer Support Portal by logging into your DS Core account. If this proves unsuccessful, please contact us.
Call: 01932 837300 (8.30am-5pm Monday to Friday)
We have a Cavitron Support Hub on our website HERE where you can find product information, tutorial videos and comprehensive fault guides for the range of Cavitron units. The guides are designed to help you resolve common faults independently or ascertain whether the unit needs to be looked at by a Service Centre Engineer.
