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Initiate Returns, Product Complaints
To find answers to frequently asked questions about returns, select a topic below:
If you have any questions or an urgent request then please contact our customer service team who are fully available to support you.
Dental Implant Product Returns - please write to; Dentsply Sirona, Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY. Please see our Online Conditions of Sale to view our Returns Policy and to download forms.
Please complete an Implant Returns Advice Note and Product Exchange Form and return the product to us. All returns and exchanges will be processed as soon as possible. If you have placed a new sales order, please do inform us on the Exchange form that you have done so including the sales order number where possible.
Other dental consumables - please contact your dental dealer directly or call our Customer Service Team on +44 (0)1932 838 338 to advise of any change.
Please visit our Online Conditions of Sale page to view our Product Complaint process and download the Implants Product Complaint Form.
For general enquiries, please see the correspondence addresses available.
UK & Ireland Customer Service - For general correspondence / complaints, please write to; Dentsply Sirona, Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY. Please see our Online Conditions of Sale to view our Complaints and Returns process and links to download forms.
Dental Implant Returns - For Dental Implant product returns, please write to; Dentsply Sirona, Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY. Please see our Online Conditions of Sale to view our Returns Policy and links to download forms.
Service Centre - Dentsply Sirona Service Centre, Brunel Way, Stroudwater Business Park, Stonehouse, Gloucestershire GL10 3GB.
