Shop with Distributors

How do I link a distributor to my account?

If you’d like to link a preferred distributor to your DentsplySirona.com account, follow these directions:

1. Hover over your name in the top-right corner of the DentsplySirona.com homepage and select My Account

2. Under My Account, select Preferred Distributors

3. Select Add a Distributor

4. Select your preferred distributor in the popup menu, check the box, and select Submit

Note: Only distributors that have been integrated into our site will be displayed in the dropdown menu

5. Select Submit to open the distributor’s website in a new window. You’ll need to enter your credentials for the distributor’s website to connect that account to your DentsplySirona.com account You must have a valid distributor web account to login. If you do not have an existing distributor web account, register on the distributor’s website If you experience issues during this process, please reach out to your distributor’s customer service department

6. Once you’ve logged in to your distributor account, you'll return to DentsplySirona.com. Select a default account from the dropdown menu If you do not see your account displayed in the dropdown menu, contact the distributor’s sales representative to add or modify your account

7. You can add more than one distributor, but only one may be selected as your default

How do I change my preferred distributor?

You can link more than one distributor to your DentsplySirona.com account, but can only purchase through one distributor at a time. If you’d like to change a preferred distributor in your DentsplySirona.com account, follow these directions:

1. Hover over your name in the top-right corner of the DentsplySirona.com homepage and select My Account

2. In the My Account column, select Preferred Distributors

3. Select Default Preferred Distributor next to the distributor you’d like to add

Note: If you switch distributors in the middle of your shopping experience, all items in your cart will be removed

What should I do if my credentials don’t work when linking my distributor account to my DentsplySirona.com account?

If you’re having trouble logging in to your account on a distributor’s website, please contact the distributor’s customer service:

Benco Dental Supply Company:	https://www.benco.com/contact-us
Patterson Dental Supply, Inc.:	https://www.pattersondental.com/support
Darby Dental:	https://www.darbydental.com/Scripts/ContactUs.aspx
Henry Schein Dental:	https://www.henryschein.com/us-en/dental/contact.aspx

If you don’t see your distributor’s name listed here, you can find their contact information on their site.

Do I need to link a distributor to buy their products on DentsplySirona.com?

Some products can only be purchased through a distributor. To purchase these products, you must link a distributor to your account.

Products purchased through distributors on DentsplySirona.com may also be eligible for DS Points.

Can I use my DS Points if I buy a product from my preferred distributor?

Yes, you can use DS Points to buy a product from your preferred distributor. However, Dentsply Sirona will fulfill your order instead of the distributor.

If you have questions about shipment or fulfillment for a distributor’s product you purchased using DS Points, please call our Customer Service hotline at 1-844-848-0137.

Whom do I contact about pricing or availability for a product sold by my preferred distributor on DentsplySirona.com?

For questions about pricing or availability for a product sold by a distributor, please contact your distributor’s customer service:

Benco Dental Supply Company:	https://www.benco.com/contact-us
Patterson Dental Supply, Inc.:	https://www.pattersondental.com/support
Darby Dental:	https://www.darbydental.com/Scripts/ContactUs.aspx
Henry Schein Dental:	https://www.henryschein.com/us-en/dental/contact.aspx

For questions about pricing or availability for a product sold by a distributor, please contact your distributor’s customer service:

How do I return or exchange an item I bought through my distributor on DentsplySirona.com?

To return or exchange an item you purchased through a distributor on DentsplySirona.com, please contact the distributor’s customer service:

Benco Dental Supply Company:	https://www.benco.com/contact-us
Patterson Dental Supply, Inc.:	https://www.pattersondental.com/support
Darby Dental:	https://www.darbydental.com/Scripts/ContactUs.aspx
Henry Schein Dental:	https://www.henryschein.com/us-en/dental/contact.aspx

If you don’t see your distributor’s name listed here, you can find their contact information on their site.

If you used DS Points to purchase the item, please contact our Customer Service hotline at 1-844-848-0137.

Can I use a distributor’s website promo code if I buy their item(s) on DentsplySirona.com?

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