Course Description
Have you noticed that patients are losing their interest in caring about their oral health? Have you thought about offering a better experience to them so they can feel motivated to prioritize their well-being?
Three keys to this puzzle lie with the new patient experience, dental team excellence, and leveraging digital dentistry to support oral health outcomes and case acceptance. In this course, leading dental professionals will guide you on a journey toward elevating your dental practice and encouraging patients to visit your office.
Learning Objectives:
Upon completion of this course, learners should be able to:
• Identify the ten key questions you should ask to help improve patient experience and treatment results
• Implement these ten questions into your patient conversations
• Assess several examples of team management for implementation in your own practice
• Describe how an enhanced team experience and improved staff retention can support better patient experiences
• Summarize how digital dentistry solutions and techniques can improve/expand in-practice services offered to the patient
AGD PACE Subject Code: 550 Practice Management and Human Relations
Original Release Date: 6.9.2023 Re-evaluation Date: 6.9.2026
This live course, webinar or on-demand course content is intended for dental professionals or students with a basic understanding of dental terminology, practice, and proficiency.
Speaker Disclosure
Dentsply Sirona may compensate speakers for the production and delivery of course content. Speakers are NOT compensated for additional viewings of recorded materials. Any additional speaker disclosures and/or commercial interests will be disclosed by the speaker(s) at the start of their course presentation.
CE Verification Letter Delivery
Where Verifiable CPD is offered, you will receive an e-mail from the course or program organiser with confirmation of CPD Hours / Credits earned. For On-Demand courses, please allow 2 business days after course completion and additional processing time for In-Person or Live Webinar courses. Dentsply Sirona cannot take responsibility for the CPD provision process for 3rd Party owned and operated courses and programs promoted on this site, which we support with equipment and materials. If you experience any issues with CPD provision, please contact the course coordinator indicated in the course description on the right.
Cancellation Policy
Standard Refund/Cancellation Policy: Where stated in the course details or event booking pages, Cancellation by the participant within 7 days of the program will result in a fee of 50% of the tuition cost being charged. Non attendees will be charged the full tuition price. If Dentsply Sirona cancels the program, the participant will be reimbursed the full tuition amount. Please note, no Cancellation Policy applies for free or non-chargeable courses and programs.
Enquiries Related to This Course
If you have any questions related to this course or experience technical problems, please contact the course coordinator indicated in the course description on the right.
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